2016-07-24

Dear Mr xxxx

Thank you for choosing HSBC Premier Singapore!

I just want to advise that your new accounts have been opened with the following details:

1)  PREMIER RELATIONSHIP MANAGER

I have copied herewith your dedicated Premier Relationship Manager, who will be managing your portfolio and relationship in the long term.  I would like to check if you would be available on (Date and time) to take a quick call for me to formally make the introductions. 


2)  ACCOUNT DETAILS

xxxx - Multicurrency Savings account.  This account number can carry several currencies but what I have opened for you is in SGD, AUD, JPY, NZD and USD.  Later on, should you decide to open other currencies we can just easily add.  The great thing about this account is that you just remember one account number for "sub-accounts" in different currencies.  Also when you remit funds in, you just need to quote this account number.  So when you will remit USD, just quote this account number and it will automatically flow into the USD sub-account. This account does not come with a chequebook, debit nor ATM.

xxxx - SGD Premier Current account. This account may come with a debit card and a chequebook. if you requested for these, kindly expect the chequebook, card, PIN, to be sent to you via DHL separately.  If you have not requested for the account tools upon account opening, you may request for it anytime.

The Current accounts are mainly for transactional use as it may come with an ATM or debit card. The Multicurrency Savings account are more for investment as it gives your flexibility to convert your money to other currencies without the hassle of remembering too many account numbers.

Generally, clients are given 3 months to fund the account with at least USD150,000 or its foreign currency equivalent. Should you not reach this balance after 6 months, a service fee of $50.00 shall be automatically debited from your account. If you are a maintaining Premier client in other HSBC countries, you need not worry about the HSBC Singapore maintaining balances.

3)  REMITTANCE DETAILS:

For the initial funding and in the future just in case you will need to make remittances into your HSBC Singapore account, please find remittance details for your reference:

Beneficiary Bank: HSBC SINGAPORE
Beneficiary Name: complete account title
Beneficiary Account number: xxx-xxxxxx-xxx
Swift Code: HSBCSGS2
Bank Code: 9548
Bank Address: 6 Claymore Hill #03-01 Claymore Plaza, Singapore 229571

Kindly advise me when you have given the instruction to remit as it is important I monitor from my end the exact amount remitted.  There may be intermediary bank charges (for USD it is between USD10 to USD35).  Charges are waived for incoming remittances for Premier customers.

4) CARD ACTIVATION

I have issued you an ATM/Debit card & PIN, and Telephone banking ID. You will need to activate the card by following the instruction on the letter that comes with the card. You need to use this to create your internet banking access. Cards and PIN will arrive separately. Should eyou ned assistance to activate your cards, kindly sign attached form and send it back to us.

5)  INTERNET BANKING AND SECURITY DEVICE

Once your ATM card is activated,  you may already register for internet banking at www.hsbc.com.sg.  The registration button is below the log in buttons.  You will need your activated debit/ATM Card number and PIN on hand to register.  The system will walk you through the process and is pretty straightforward.  Once successfully registered, please drop me an email so can have the security device sent to you. It is important for you to inform us after you have successfully registered, failing to do so would result to the Security Device being sent to your correspondence address via normal mail (which you may need to self collect from your nearest post office).

Should you wish to see your other HSBC accounts, this can easily be linked by just adding countries.  Global View function will allow you to view balances in both countries.  Global Transfers will allow you to make transfers (local regulatory restrictions may apply); and transfers via internet banking are free from Premier customers making transfers between self-named accounts.

6) TELEPHONE BANKING PIN

For access to Telephone banking, you will need to get the PIN by calling the Premier hotline +65 62278889 and providing them the Telephone Banking ID.  Once Premier hotline verifies you, they will be sending you the Telephone banking PIN to the mobile number you registered with us during account opening.

7)  FAX INSTRUCTIONS OR SECURED MESSAGE VIA INTERNET BANKING

For security purposes, we do not accept email instructions.  We can take fax instructions (coupled with callback phone verification) or secured message via internet banking.  Whenever we will be discussing account details, I will be encrypting the email or I will do a phone verification if we happen to be speaking to each other.  These security measures are put in place for your protection.

8) SERVICE GUIDE

9) LATEST UPDATES 
Always connected to global opportunities.





Thank you and please do not hesitate to email me should you have questions on above.

Best Regards,



AVP, Relationship Manager

The HSBC Bank (Singapore) Limited

Premier International Centre
6 Claymore Hill #03-01 Claymore Plaza Singapore 229571

● Phone (65) xxxx  ● Mobile (65) xxxx  ● Fax (65) xxxx ● Email: xxxx
________________________________________________________________________________________
You can also contact your HSBC Premier Service Manager if you need any assistance with your banking needs


HSBC Premier Website and Personal Internet Banking access:  http://www.hsbcpremier.com.sg/
24-hour HSBC Premier Hotline: 1800-227 8889 or 6227 8889 (if you are calling from overseas)
________________________________________________________________________________________
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From 9 May 2016, our FAST Bank description will be HSBC Bank (Singapore) Ltd. To avoid rejected funds transfers to your personal bank account, please remind the remitting party to select the appropriate information. Visit www.hsbc.com.sg/retailbank for more details


Our new website highlights our enhanced PIC proposition "At HSBC Premier International, we speak one language. Yours.", and features the benefits and service offerings provided by PIC to existing and prospective clients.



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